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Your Questions Answered

The Retractable Weld Screen has a limited warranty of 2 years. Proof of original purchase is required. If it proves to be defective in material or workmanship under normal use during the warranty period and subject to the limitations and conditions described below. RollTect™ will repair or replace the product at no cost to the consumer. The warranty is subject to the following limitations and conditions: 

  • 1. A bill of sales verifying the consumer purchase and purchase date must be provided. 
  • 2. The warranty will not apply to any products or part thereof which is not working or broken, or which has become inoperative due to abuse, misuse, accidental damage, neglect or lack of proper installation, operation or maintenance ( as outlined in the applicable installation manual ). 
  • 3. This warranty will not apply to normal wear and tear or to expendable parts or accessories that may be supplied with the product that are expected to become inoperative or unusable after a reasonable period of use ( post, hooks, etc. )
  • 4. This warranty will not apply where damage is caused by repairs made or attempted by the customer. 
  • 5. This warranty will not apply to a product that was sold to the original purchaser as a reconditioned or refurbished product ( unless otherwise specified in writing ). 
  • 6. This warranty will not apply to any product or part thereof if any part from another manufacturer is installed therein or any repairs or alterations have been made or attempted by unauthorized persons.